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SHIPPING INFORMATION

Shipping Information

How much does shipping cost?

Standard Shipping: $5.99 USD
Express Shipping: $7.99 USD
WorldWide Free Shipping Over $39

 

How long does shipping take?

Below is the advised shipping rates & time frame for different methods, the time frame in this table is for reference only, as the situation changes day by day, the real shipping time for your order might be different with it.

  • Processing time: 1-3 business days
Shipping Method Product Amount (No Tax) Shipping Cost Shipping Time
Standard Shipping US$0.01 to US$38.99 US$5.99 12-15 (Business days)
Express Shipping US$0.01 to US$38.99 US$7.99 7-10 (Business days)
Free Shipping US$39 or more FREE 12-15 (Business days)

 

SHIPPING DELAYS DUE to COVID-19

Our workers are keeping safe, the factory is operating normally. In order to get your orders to you ASAP, we have been trying our best. However, due to COVID-19 , we are currently experiencing shipping delays around the world. Please expect 3-5 business days for processing the order. Carrier does not pick up shipments on weekends and US holidays. Only transport shipments from Monday to Friday.

In rare cases, your order could be split into separate boxes. Don't worry, we have many warehouses with different stocks in various places. The order will automatically choose the best transportation method according to your location.

Customs Duties

All shipments from our warehouses are delivery duty unpaid. Therefore, once the parcel reaches the destination country, any and all customs or import duties will be levied. If any, these charges must be paid by the customer.

Customers will take full liability for all return shipping costs, customs charges and handling fees, if they refuse to accept the parcel due to import duties or taxes.

Please note that according to customs regulations, Annelijewelry cannot declare purchased items as gifts or list an amount lower than the actual product price.

Pre-order

Don't worry, even if you have purchased the pre-order item, as long as you want, we can cancel your order for free before shipping the order, and they will be kept in our warehouse.

Due to uncontrollable factors (such as customs or shipping), we cannot guarantee the delivery date. Your items will be shipped as soon as they are in stock.

If the items cannot be dispatched for any reason, we will automatically refund you.

Receiving Time

For in-stock items, the receiving time contains 3-5 days order processing time and delivery time listed above.

For pre-order items, the receiving time will be calculated from the estimated delivery date plus the shipping time listed above.

Repeat, if your order contains both inventory and pre-order items, your order may be split into separate boxes. Thank you very much for your patience and understanding. We are more anxious than you. Our priority is to ensure that your order is delivered as soon as possible.

Because the worldwide shipping resources are very limited, we currently have standard shipping and free shipping for the time being.

Our factories and warehouses are mainly located in Asia, and the shipping time for different destinations varies according to the distance.